Arkiel Refund Policy

Last updated: 16 August 2026

Arkiel subscriptions are sold and processed by Paddle, which acts as Merchant of Record. Paddle handles payments, receipts, applicable taxes, refunds and statutory withdrawal rights.

Refunds

Unless required by applicable law, transactions are non-refundable and non-exchangeable. Paddle may issue a refund where required by law or on a discretionary basis under its refund policy.

How to request a refund

Customers can request billing help or a refund through Paddle's buyer support. Eligibility is assessed under Paddle's Refund Policy and Buyer Terms.

Cancellation

Cancelling a subscription stops future renewals at the end of the current paid period unless the billing portal states otherwise. Cancellation does not itself refund a completed charge.

Contact

For Arkiel product questions, contact greg.delmarcelle@gmail.com. For payment, receipt or refund requests, use Paddle buyer support.

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